Quality Policy
Kapco is commited to producing consistent quality products and services that meet or exceed customers' expectations and satisfy applicable requirements.
Committed:
- Our pledge for continuous improvement of the quality management system and customer satisfaction.
Innovation:
- Meeting challenges with the attitude that there must be a better way.
Quality Products:
- Anything that meets and exceeds our customers’ specifications and applicable requirements.
Service:
- Our commitment to provide the non-product activities our customers require to set us apart from the competition.
Customer:
- Anyone who relies on me doing my job right, so they can do their job right. All of us are here to provide a service or product for someone else whether within or outside Kapco.
Expectations:
- The product(s) and service(s) our customers anticipate receiving.